From the President’s Desk
Thank you.
Just a short note in this quarter’s newsletter to let you know that we appreciate your business. All of us at Vantage value every one of our customers, and every user. I hope you feel that we are doing a good job for your company…a very good job. And if you don’t think that is the case, my direct line is 267 756-1011. Give me a call. Let’s have a conversation about how we can do better…how can our Vantage team help your business move forward.
Enjoy the fall and upcoming holiday season.
Again, thank you.
BUSINESS HIGHLIGHT: NORTH STAR LEASING
Vantage is thrilled to inform all our customers that there are attractive financing solutions available from North Star Leasing for your equipment purchases. North Star Leasing has been providing the right equipment financing solutions to help companies grow and thrive, since 1979.
Why Finance?
- Free up capital
- Tax advantages
- Match payments to cash flow
- Finance equipment, applicable shipping, tax, etc.
- Simple online application
Program Flexibility
- Wide range of programs to meet your needs
- 24-72 month terms
- Programs for established and startup businesses
- Custom programs available
- You own the equipment
Features & Function of Vantage
- Mobility- AddVantage for:
- IOS and Android (Mobile)
- Win and Mac (Desktop)
- MAXcore built-in webphone, Simultaneous Ring
- Teams AddVantage
- Inbound & Outbound Calling to & from External Parties via Your Teams Dialpad
- MAXcallcommand Contact Center Services
- dynamic call routing based on real-time agent availability & call flow rules, multiple call distribution & queueing methods, real-time view of call center activity, call monitoring, call recording, and in-depth queue & agent reports
- SMS / MMS
- 3rd-Party (CRM) Integrations
- Salesforce
- HubSpot
- GoHighLevel, and more
- Call routing flexibility per number, user, department, hunt group, queue, or location
- Auto Attendant
- Hunt Groups – ring all, ring order
- Flexible Schedules / Time of Day Call Routing for:
- Main Number
- Individual Numbers
- Auto Attendant
- Hunt Groups
- After-Hours Call Forward to Answering Service
- Voicemail:
- Voicemail to Email
- Transcription
- Text Notification
- ‘Local’ Phone Numbers in Remote Locations
- Call Recording
- Multi-Site Support
- WFH Support
- Music / Messages On Hold
- Call Reports for:
- Main Numbers
- Individual Numbers
- Auto Attendant Activity
- Hunt Groups
- Calling Line / Name ID
- Predefined ‘Other’ & Partial Day Holidays
- Electronic Fax
- Automatic Call Failover
- Phone Systems:
- HP/Poly Desk Phones
- Yealink Desk Phones
- No Phones
- Self-Administration plus Unlimited Live Support
- Mobility; AddVantage Mobile for IOS and Android, AddVantage Desktop for Win and Mac
- MAXcore built-in webphone, Simultaneous Ring
- Teams AddVantage – inbound & outbound calling to/from external parties via your Teams dialpad
- MAXcallcommand Contact Center Services; dynamic call routing based on real-time agent availability & call flow rules, multiple call distribution & queueing methods, real-time view of call center activity, call monitoring, call recording, and in-depth queue & agent reports
- 3rd-Party (CRM) Integrations; Salesforce, HubSpot, GoHighLevel, more
- SMS / MMS
- Call routing flexibility per number, user, department, hunt group, queue, or location
- Auto Attendant
- Hunt Groups – ring all, ring order
- Flexible Schedules / Time of Day Call Routing; main #, individual #s, auto attendant, hunt groups
- Afterhours Call Routing to Your On-Call Support Staff
- Afterhours Call Forward to Answering Service
- Voicemail to Email
- Voicemail Transcription
- Voicemail Text Notification
- ‘Local’ Phone #s in Remote Locations
- Call Recording
- Multi-Site Support / WFH Support
- Music / Messages On Hold
- Call Reports; main #, individual #s, auto attendant activity, hunt groups
- Calling Line ID / Calling Name ID
- Predefined ‘Other’ Holidays / Partial Day Holidays
- Electronic Fax
- Automatic Call Failover
- HP/Poly desk phones, Yealink desk phones, No phones
- Self-Administration plus Unlimited Live Support
Dial 6-1-1 for Unlimited Support!
Our Communications Concierge Team is here to help!
Vantage Ventures
Emerging Entrepreneurs Graduation event with SBRA
Our customer and partner, The Small Business Resource Association (SBRA) is a membership-based organization dedicated to supporting small businesses through a unique blend of resources, mentorship, and community engagement. Emerging Entrepreneurs Academy, a joint effort of SBRA with Career Ready Berks, is an intensive 6-week entrepreneur workshop for high school students of Berks county to groom them as future business leaders.
Vantage was proud to celebrate the graduation event this August and interact with the inquisitive young minds. It was a truly exhilarating experience.
GTRCC Annual Golf Event
Vantage was happy to be a Tee Sponsor at the annual golf event organized by The Greater Toms River Chamber of Commerce (GTRCC), promoting networking between members and the community. We were also happy to know that a portion of the funds raised will go toward the GTRCC scholarships!
Refer a friend, reap a reward!
Email customerreferrals@vantageunified.com if you know any company who could benefit from our VoIP business solutions.
For your referral, we will credit your Vantage account with an amount equal to 1 month fee of the referred, new Vantage client (up to a max of 5 months credit). We award the referring individual with an Amazon gift card of $25 – $250 (based on the size of the referred). The individual has to be approved by your management to qualify for the award.
