I hope you had a chance to relax and enjoy your family and friends during the holiday season. Happy New Year and welcome to 2025. During the upcoming year, Vantage will introduce new features, new functionality, and new products.
We hope that you will take advantage of our services as you act on new plans, and strive to meet, or surpass, your goals for the new year. Our goal is to empower your teams to communicate at a higher level with your customers, perspective customers, and each other. Bring it on, 2025!
ATTENTION VANTAGE MESSAGING USERS
Until recently, companies have been able to send messages using their 10-digit ‘office’ phone number, or ‘landlines’, just like they do with mobile phone numbers. However, recent changes within the mobile communications industry, aimed at reducing the use of SMS messaging for spamming or other malicious activity, have resulted in a new registration requirement. This is known as 10DLC Registration. ‘10DLC’ stands for 10-digit long code, like your main business phone number or individual DID number.
Major mobile carriers (such as Verizon, AT&T, Sprint, and T-Mobile) implemented 10DLC Registration to prevent unauthorized or unscrupulous parties from posing as legitimate businesses and spamming or scamming text recipients. They created an organization called The Campaign Registry (TCR) to administer the verification process and maintain a master database of registered companies and telephone numbers.
10DLC registration is the process of verifying your business, confirming that the business numbers used to text customers, prospects, vendors, etc. are associated with your company, and that your messaging use cases are legitimate. The result is that mobile carriers know you are not a spammer, and they deliver your messages to your intended recipients on their networks. Texts from 10DLC phone numbers that are not registered may be delayed or blocked by many of the leading mobile carriers.
To ensure that your messages are delivered, Vantage will assist you with registering your company and phone numbers for texting use. Registration is a requirement that any business who wants to send SMS messages to their customers, using non-mobile numbers, needs to address. Vantage will assist you by submitting information to TCR on your behalf. The vetting process is not performed by Vantage or its carrier partners. The vetting process is conducted by an entity associated with/ approved by TCR.
Various voice carriers have implemented the 10DLC Registration requirement already. Many mobile and standard telephony carriers recently announced a deadline on Feb 1st, 2025, for registration. If you are a current Vantage messaging user, an information kit was emailed to you earlier in the month.
If you did not receive a 10DLC Registration Information Kit, or did not act on the information provided, and would like to register for messaging services, please email us at 10DLC@vantage.com, or call customer support at 611, or 800 493-3750.
Vantage Ventures
Vantage Holiday Celebrations
Vantage kicked off the holiday celebrations with an ugly sweater contest. It was an entertaining day in office with lights and colors galore on our sweaters. Our showstopper (winner) was Paul who created his own ‘ugly (fun)’ sweater with the faces of his colleagues on the design. If you wonder how ‘Ugly Christmas Sweater (UCS)’ made its entry into the American culture of festive celebrations, read about it here. We bid goodbye to 2024 and welcomed the new year with a fun party at The Dubliner on the Delaware, a really cool Irish pub in our awesome quaint little town of New Hope.
Refer a friend, reap a reward!
Please email us at customerreferrals@vantageunified.com if you know any company who could benefit from our VoIP business solutions.
For your referral, we will credit your Vantage account with an amount equal to 1 month fee of the referred, new Vantage client (up to a max of 5 months credit). We award the referring individual with an Amazon gift card of $25 – $250 (based on size of the referred). The individual has to be approved by your management to qualify for the award.
FEATURE ALERT FOR VANTAGE USERS!
Have you tried our ‘Click to Dial’ feature from your CRM? If you are using Salesforce, ZOHO, HubSpot or any other tool, you can access contacts from your CRM and use Vantage’s integration feature to click-and-dial your prospects. Contact us to know more…
Good news for Microsoft Teams (MS Teams) users too, we will be releasing our integration very soon. Once activated, the Vantage dial-pad will be available in MS Teams as a softphone for the user to directly call phone numbers.
